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We try to make working with us as easy as possible. Here are some answers to your frequently asked questions about hiring an agency and working with Gladlii.
Get Started
Why Gladlii?
What to Expect?
Not sure what you need or what all the terms mean? No problem. The easiest way to get started is by letting us know you’re interested in working together. We’ll begin our working relationship with you by listening to your unique situation, answering all of your questions, and putting together a custom plan for you. We try to make it as easy and pain-free as possible. Don’t be shy, we’re very friendly and we’re eager to help.
The Team
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Services
Frequently Asked Questions
You've got questions about working with a website design agency, hiring a graphic designer, and more. Let's help to answer some of your most common questions.
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What is a WordPress Website?Wordpress is the most powerful Content Management System (CMS) for websites or blogging in the world. In fact, WordPress powers over 33% of all the websites on the Internet. This is important to know because when you get a WordPress website, you will have an easy to use dashboard to manage your website so that you’re not stuck with code that you don’t know how to use or what to do. Many of your Gladlii Website Packages are built on the powerful WordPress engine so you’re setup for success from the beginning. We also do ongoing management of all of our WordPress websites so you don’t have to.
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What are E-commerce Websites?An e-commerce website is a website that sells products online, or allows users to pay for their services online. An ecommerce website should be SSL secure (to securely take payment information), it should be connected to an online shopping cart (so that your users can shop for your products and services online), and it should take online payments like credit cards, e-checks, gift cards and more securely (usually through a merchant account). Gladlii builds premium e-commerce websites and online shopping websites for businesses and individuals. It includes social media integration if you need it, fraud prevention, and a mobile site so that you can start selling online. We add all your products for you, or can teach you how to do so. Got a sale, want to add a new product, change shipping or offer a discount? No problem. Gladlii will manage your online store for you every month so that you don’t have to. Easy.
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What are Branding Websites?A brand is how the outside world thinks about you and your business. It includes everything from your reputation, to your logo and the other marks that identify your company. Most importantly, people will interact with your brand through your website. Your business website is the first impression people will have about you and your brand. So what is your brand website saying about you. Gladlii specializes in creating complete branding systems including a fully loaded brand website for your business, visual identity and logo design kit, a marketing and segmentation plan, as well a go-to-market strategy complete with your brand voice, value proposition and more. Learn more about our Brand Strategy services, Brand Web Design Services, and Brand Marketing Services by following the respective links. We’d love to earn your trust.
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What are HTML-5 Websites?HTML-5 is the latest and most modern version of the HTML code. It is a website that does not use a CMS to manage the content of the website. Instead, it uses the latest tools and technologies to build your website with a professional designer and developer. If you need a simple website without several complex features then a HTML website could meet your needs, though it won’t have the CMS to allow you to easily manage your website. Gladlii offers both HTML and CMS websites. We also manage both types of websites for you so that you don’t have to.
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What are Mobile Websites & Responsive Websites?A responsive website is a website that responds to your user’s behavior like their screen size (mobile, or tablet, or desktop computer), and their platform when viewing your website. When you get a website project, make sure your website is responsive or mobile friendly. Google automatically ranks website that are mobile or responsive higher than websites that don’t change when a user is on a smaller screen size. All of the websites built by Gladlii are responsive websites and mobile friendly websites, meaning they allow websites and pages to display on all devices and screen sizes. We set you up for success from the beginning.
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Are your websites custom made? Do you use templates?Yes! At Gladlii the websites we build are 100 % custom-made. Our designers and developers are experts at carefully crafting a responsive website to be usable and aesthetically pleasing across all devices. If you do have a design or theme in mind, we’re happy to work with that also.
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How long will it take for my website project to be completed?We work as quickly as your needs demand. For most packages we have the first version of your website ready within 4 days (wow). The length of time it takes to create a fully functional website depends on several factors, such as the complexity of the design and the number of revisions you require. We at Gladlii make every effort to meet the time frame you have in mind. For larger projects we generally try to work within a 2-3 week time frame. We aim to impress you!
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What technologies do you use to build your websites?We use the WordPress CMS to build websites for our clients. If required, we also integrate premium WordPress themes. Our themes are built with HTML5, CSS3, JavaScript, and PHP. If you want, we can also use Premium Page Builders like DIVI and others, which allow our clients to easily manage their website pages without the need for coding knowledge. For e-commerce websites we additionally use shopping cart platforms and technologies like Magento Commerce, WooCommerce and Shopify to make sure your website can sell as many products and services as you want, securely via SSL, and allow you to collect payments on your website.
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How does the website development process work?There are 6 steps in our website development process: Planning: If your project is a website rebuild, we’ll review your current content and make further recommendations for improvement in design, layout and content to optimize it to for better Google rankings, and to make more sales if that’s a priority. If your design project is for a new site, we start gathering information by discussing the subjects and functionality you want for your site and brand, and develop a project plan for you. All of our communication is done conveniently via your Client dashboard which has easy forms for you to fill out, as well as easy ways to submit your information to us using your mobile phone or any device. You’ll also have a project kick-off call with your Project Manager to discuss everything you need, or questions you may have, so that they put together a perfect project plan for you. Mockup Design: We create a homepage concept including colors, fonts, image style, and layout. Design Revision: After reviewing the initial design, you have the opportunity to request changes. Development: Once we’ve received your approval on the design, we move on to development. This is where we build out all the pages of your website, as well as the technologies and forms that you need. Testing: We run a final set of tests to be sure that everything is functional and looks stunning across different web browsers. Launch: Once we have your final approval, we launch the site. Woohoo, you now have an amazing website you can be proud of!
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Are there hidden costs associated with web design services?No way! Not when you’re working with Gladlii. We really pride ourselves in being an ethical company. We always discuss your website requirements with you. If the need to alter the price quote arises, we will communicate this to you before any extra work is started. If you request for any changes and/or additions we make sure all costs agreed to beforehand.
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What does your agency do?We have six main product focus areas: Websites Mobile apps Graphic design & logo Videos Marketing and Brand / Business Strategy
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How long does it take to make a design?That's a great question. It can take as little as 6 days for your design to be complete. We're proud to be one of the best in the industry. Because of our proprietary methods we're able to delight our customers every day - especially when they're in a bind or a time crunch. And all of our designs are 100% unique to you. Nice.
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What kind of clients do you work with?We work with multi-national Fortune 500 companies, and we work with small business owners, individuals, churches, non-profits, and anyone who wants a great online presence. Whether you're a realtor looking for a website, an entrepreneur looking to conceptualize your idea and create a business for it, a corporate department looking to outsource some of your work, or anything in between, we'd love to partner with you and help you to create a brilliant brand you can be proud of.
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Who owns the copyright for the websites, apps, designs & projects you complete?That’s easy, you own the full copyright. When your payment is complete we transfer all copyrights over to you. You are the owner of the content we produce for you. You’re free to use it as you choose, within the limits of the law.
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Where are your offices?We work with people all over the US. Our office headquarters are in Southern California. We have an office in Riverside, California (northern Riverside county close to Corona, CA and in Riverside). We have another office in Temecula, CA (southern Riverside county close to San Diego county, Imperial County and Palm Springs).
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How much do your services cost?We're always willing to put together a custom plan and package for your unique needs. We also list our pricing information on many of our product pages so that you have full visibility into what we do. We believe in providing honest, upfront prices with no surprises. And yes, we offer payment installment plans so that no one has to be turned away. Nice.
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How can we make your payments?You can make payments conveniently online with credit or debit card; or in person at our office with an appointment; or through a check, or an e-check. We want to support whatever is most convenient for you and your lifestyle.
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Do you offer payment plans?Absolutely, we offer flexible payment options and payment plans. We want you to succeed. And sometimes cash isn’t immediately available in one lump sum. Talk with your Project Manager and we’ll be happy to break your payment into installments for a custom plan that makes sense for you. Let’s work together and support each other.
Questions about Hiring a Website Designer
You've got questions about hiring a website designer, what are the different types of websites there are, and what's the best website for your business or company. Let's show you the answers.
-
What is a WordPress Website?Wordpress is the most powerful Content Management System (CMS) for websites or blogging in the world. In fact, WordPress powers over 33% of all the websites on the Internet. This is important to know because when you get a WordPress website, you will have an easy to use dashboard to manage your website so that you’re not stuck with code that you don’t know how to use or what to do. Many of your Gladlii Website Packages are built on the powerful WordPress engine so you’re setup for success from the beginning. We also do ongoing management of all of our WordPress websites so you don’t have to.
-
What are E-commerce Websites?An e-commerce website is a website that sells products online, or allows users to pay for their services online. An ecommerce website should be SSL secure (to securely take payment information), it should be connected to an online shopping cart (so that your users can shop for your products and services online), and it should take online payments like credit cards, e-checks, gift cards and more securely (usually through a merchant account). Gladlii builds premium e-commerce websites and online shopping websites for businesses and individuals. It includes social media integration if you need it, fraud prevention, and a mobile site so that you can start selling online. We add all your products for you, or can teach you how to do so. Got a sale, want to add a new product, change shipping or offer a discount? No problem. Gladlii will manage your online store for you every month so that you don’t have to. Easy.
-
What are Branding Websites?A brand is how the outside world thinks about you and your business. It includes everything from your reputation, to your logo and the other marks that identify your company. Most importantly, people will interact with your brand through your website. Your business website is the first impression people will have about you and your brand. So what is your brand website saying about you. Gladlii specializes in creating complete branding systems including a fully loaded brand website for your business, visual identity and logo design kit, a marketing and segmentation plan, as well a go-to-market strategy complete with your brand voice, value proposition and more. Learn more about our Brand Strategy services, Brand Web Design Services, and Brand Marketing Services by following the respective links. We’d love to earn your trust.
-
What are HTML-5 Websites?HTML-5 is the latest and most modern version of the HTML code. It is a website that does not use a CMS to manage the content of the website. Instead, it uses the latest tools and technologies to build your website with a professional designer and developer. If you need a simple website without several complex features then a HTML website could meet your needs, though it won’t have the CMS to allow you to easily manage your website. Gladlii offers both HTML and CMS websites. We also manage both types of websites for you so that you don’t have to.
-
What are Mobile Websites & Responsive Websites?A responsive website is a website that responds to your user’s behavior like their screen size (mobile, or tablet, or desktop computer), and their platform when viewing your website. When you get a website project, make sure your website is responsive or mobile friendly. Google automatically ranks website that are mobile or responsive higher than websites that don’t change when a user is on a smaller screen size. All of the websites built by Gladlii are responsive websites and mobile friendly websites, meaning they allow websites and pages to display on all devices and screen sizes. We set you up for success from the beginning.
-
Are your websites custom made? Do you use templates?Yes! At Gladlii the websites we build are 100 % custom-made. Our designers and developers are experts at carefully crafting a responsive website to be usable and aesthetically pleasing across all devices. If you do have a design or theme in mind, we’re happy to work with that also.
-
How long will it take for my website project to be completed?We work as quickly as your needs demand. For most packages we have the first version of your website ready within 4 days (wow). The length of time it takes to create a fully functional website depends on several factors, such as the complexity of the design and the number of revisions you require. We at Gladlii make every effort to meet the time frame you have in mind. For larger projects we generally try to work within a 2-3 week time frame. We aim to impress you!
-
What technologies do you use to build your websites?We use the WordPress CMS to build websites for our clients. If required, we also integrate premium WordPress themes. Our themes are built with HTML5, CSS3, JavaScript, and PHP. If you want, we can also use Premium Page Builders like DIVI and others, which allow our clients to easily manage their website pages without the need for coding knowledge. For e-commerce websites we additionally use shopping cart platforms and technologies like Magento Commerce, WooCommerce and Shopify to make sure your website can sell as many products and services as you want, securely via SSL, and allow you to collect payments on your website.
-
How does the website development process work?There are 6 steps in our website development process: Planning: If your project is a website rebuild, we’ll review your current content and make further recommendations for improvement in design, layout and content to optimize it to for better Google rankings, and to make more sales if that’s a priority. If your design project is for a new site, we start gathering information by discussing the subjects and functionality you want for your site and brand, and develop a project plan for you. All of our communication is done conveniently via your Client dashboard which has easy forms for you to fill out, as well as easy ways to submit your information to us using your mobile phone or any device. You’ll also have a project kick-off call with your Project Manager to discuss everything you need, or questions you may have, so that they put together a perfect project plan for you. Mockup Design: We create a homepage concept including colors, fonts, image style, and layout. Design Revision: After reviewing the initial design, you have the opportunity to request changes. Development: Once we’ve received your approval on the design, we move on to development. This is where we build out all the pages of your website, as well as the technologies and forms that you need. Testing: We run a final set of tests to be sure that everything is functional and looks stunning across different web browsers. Launch: Once we have your final approval, we launch the site. Woohoo, you now have an amazing website you can be proud of!
-
Are there hidden costs associated with web design services?No way! Not when you’re working with Gladlii. We really pride ourselves in being an ethical company. We always discuss your website requirements with you. If the need to alter the price quote arises, we will communicate this to you before any extra work is started. If you request for any changes and/or additions we make sure all costs agreed to beforehand.
-
What does your agency do?We have six main product focus areas: Websites Mobile apps Graphic design & logo Videos Marketing and Brand / Business Strategy
-
How long does it take to make a design?That's a great question. It can take as little as 6 days for your design to be complete. We're proud to be one of the best in the industry. Because of our proprietary methods we're able to delight our customers every day - especially when they're in a bind or a time crunch. And all of our designs are 100% unique to you. Nice.
-
What kind of clients do you work with?We work with multi-national Fortune 500 companies, and we work with small business owners, individuals, churches, non-profits, and anyone who wants a great online presence. Whether you're a realtor looking for a website, an entrepreneur looking to conceptualize your idea and create a business for it, a corporate department looking to outsource some of your work, or anything in between, we'd love to partner with you and help you to create a brilliant brand you can be proud of.
-
Who owns the copyright for the websites, apps, designs & projects you complete?That’s easy, you own the full copyright. When your payment is complete we transfer all copyrights over to you. You are the owner of the content we produce for you. You’re free to use it as you choose, within the limits of the law.
-
Where are your offices?We work with people all over the US. Our office headquarters are in Southern California. We have an office in Riverside, California (northern Riverside county close to Corona, CA and in Riverside). We have another office in Temecula, CA (southern Riverside county close to San Diego county, Imperial County and Palm Springs).
-
How much do your services cost?We're always willing to put together a custom plan and package for your unique needs. We also list our pricing information on many of our product pages so that you have full visibility into what we do. We believe in providing honest, upfront prices with no surprises. And yes, we offer payment installment plans so that no one has to be turned away. Nice.
-
How can we make your payments?You can make payments conveniently online with credit or debit card; or in person at our office with an appointment; or through a check, or an e-check. We want to support whatever is most convenient for you and your lifestyle.
-
Do you offer payment plans?Absolutely, we offer flexible payment options and payment plans. We want you to succeed. And sometimes cash isn’t immediately available in one lump sum. Talk with your Project Manager and we’ll be happy to break your payment into installments for a custom plan that makes sense for you. Let’s work together and support each other.
Our Graphic Design Process
Our Website Design Process
Our Video Creation Process
Our Marketing Process
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